TouchPointCare.net & API Update Log
TouchPointCare.net Release 21.02
Production Release Date: 03/14/2021 8:00 PM CT
Development Release Date: 03/02/2021 1:00 PM CT
The following is a list of enhancements included in this release ...
- Adding Care Plan to Onboarding Wizard
- Change dashboard "Last Activity" to "Last Response Activity". The date displayed will only include participant responses and not reminders or statement questions that do not require a response from the participant.
- Survey-On-The-Go URL bug fix when logged in as parent account
- Device Delivered TouchPoints - Add support for inbound/stale alerts
- Care Management - Add Individual Patient Details report button to Care Management page
- Add support for Manual/User Gathered vs Hub Device Gathered flag on Vitals
- Add Case Manager to Participant List as a Filter
TouchPointCare.net Release 19.08
Production Release Date: 08/30/2019 9:00 PM CT
Development Release Date: 08/12/2019 12:00 PM CT
The following is a list of enhancements included in this release ...
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Major improvement and several enhancements to the Care Management (CCM/RPM/BHI) program…..all CCM users
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Added Group Dashboard filter – ability to turn on/off whether a group is displayed in group dropdown menu on dashboard CA
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Added definitions ("?" icons) to Dashboard Reports
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Added definitions (“?” icons) to Custom Report
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Added ability to modify the font size on the Patient Portal UMMS
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Added Phonetic pronunciation of a Participant’s first and last name Karecall
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Added ability to delay Non-Compliance alerts for participants until a certain date MH
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Made multiple improvements to IVR system CA
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Added additional features and functionality to Dashboards CA/MH/others to pay
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Modified and improved “Review counts by Agent” report----adding total reviewed and alerts reviewed…..CA
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Added ability to track fax pages sent ….CA
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Added Participant Name to Header of Vitals PDF Export….MH
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User Login Enhancements and ability to reset passwords using two factor authentication Allazo
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Call Agent Screen Column Defaults and customization,,,,,,,,,,,ALLAzo
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Ad Hoc Reporting - Proof of Concept (by appointment only at this time)….MH.CA////others
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Weekly Billing Report Updates AllHeal
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Monthly Billing Activity Report CA
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PERs Responders Updates - added prioritization element CA
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Updated Question Library features
TouchPointCare.net Release 19.07
Production Release Date: 06/03/2019 9:30 PM CT
Development Release Date: 05/12/2019 2:00 PM CT
The following is a list of enhancements included in this release ...
- Several updates to the HealthConnect mobile app
- Adding an option for users to get a glimpse of the new “skin” or look. This will be the first time users can click on and see what the new design is like. No one has to do this but it’ll be available. Not every screen is completed but most are and we’ll be interested in receiving comments on the new look and feel. There are a number of design changes already identified so it’s far from a finished work
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Several upgrades to our IVR system, including the ability to record open ended text responses and have those translated from speech to text
- An equipment management/inventory section
- The ability to create custom access levels for existing and new provider contacts
- Adding the “?” icon to some new screens such as the vital signs screen
- The ability to edit and filter Non-Compliance alerts
- New Suspended Days report on Dashboards
TouchPointCare.net Release 19.06
Production Release Date: 04/12/2019 10:00 PM CT
Development Release Date: 03/15/2019 12:00 PM CT
The following is a list of enhancements included in this release ...
- Dashboard Bug Fix - Fixed issue with access to multiple providers when selecting "All" providers and attempting to view participant details and vital signs details
- New IVR System - Support for a new IVR system. Over the coming weeks TouchPointCare will be migrating to a new IVR system. Clients may notice different text-to-speech voices but the experience should not change much.
- Alert Response Time Report - New custom report
- Compliance Report - New custom report
- SMS Logging - Better logging of actual SMS messages sent
- Swap Report - New custom report
- Physician 3 Access - New access level
- Series Search by Name - New ability to search the series list by series name
TouchPointCare.net Release 19.05
Development Release Date: 02/18/2019 03:15 PM CT
Production Release Date: 02/21/2019 09:55 PM CT
The following is a list of enhancements included in this release ...
- Email Branding Bug Fix - Fixed (another) issue where email alerts branded with a client's information included references to TouchPointCare.
- Vital Signs Faxing - Added the ability to choose whether or not to send email alerts on fax success and/or fax failure.
TouchPointCare.net Release 19.04
Production Release Date: 02/10/2019 9:15 PM CT
Development Release Date: 02/06/2019 01:30 PM CT
The following is a list of enhancements included in this release ...
- Email Branding Bug Fix - Fixed an issue where email alerts for TouchPoint rules (busy, unavailable, voice mail, etc.) were sent from the standard touchpointcare.com alert address and not the branded email address for those clients that use this feature.
- Video Invite to Devices Bug Fix - Fixed an issue where sending a video conference invite to MobileHelp devices raised an error.
TouchPointCare.net Release 19.03
Production Release Date: 02/02/2019 9:00 PM CT
Development Release Date: 01/27/2019 06:00 PM CT
The following is a list of enhancements included in this release ...
- Multi-Threaded SMS - Enhancements and bug fixes
TouchPointCare.net Release 19.02
Production Release Date: 01/26/2019 9:30 PM CT
Development Release Date: 01/18/2019 1:00 PM CT
The following is a list of enhancements included in this release ...
- Multi-Threaded SMS - TouchPointCare now supports the ability to have up to 20 open SMS conversations/threads at one time.
TouchPointCare.net Release 19.01
Production Release Date: 01/16/2019 9:30 PM CT
Development Release Date: 01/08/2019 2:30 PM CT
The following is a list of enhancements included in this release ...
- IVR Alert Emails - Fixed an issue where email alerts triggered by unreachable IVR calls were not sent out properly.
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Video Conferencing
- Video chat room enhancements
- Enhanced support for video conferencing via TPC App
API Release 1.40
Production Release Date: 12/26/2018 9:30 PM CT
Development Release Date: 12/21/2018 5:00 PM CT
The following is a list of enhancements included in this release ...
- Adaptive Health - Support for Adaptive Health device integration.
TouchPointCare.net Release 18.20
Production Release Date: 12/26/2018 9:30 PM CT
Development Release Date: 12/16/2018 9:45 PM CT
The following is a list of enhancements included in this release ...
- Provider Profile - Ability to turn on/off support for Adaptive Health devices
- Participant Profile - Support for Adaptive Health Device IDs
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Vital Signs Report
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Additional demographic data (address) added to export and fax
- MobileHelp Interface - Fix issue with pushing responder data to MobileHelp
- Custom Reports - Added ability to view without exporting the report
TouchPointCare.net Release 18.16
Production Release Date: 08/16/2018 11:30 PM CT
Development Release Date: 08/01/2018 2:45 PM CT
The following is a list of enhancements included in this release ...
-
CCM Manual Entry
- Patient Portal - Added participant access to security features including changing password
- General codebase updates and improvements
- History Report - Changed default of “Display Comments” to "on"
- Secure Chat Upgrade
- Tablet upgrade
- Interfaces to EMR - No longer send results to EMR when participant is inactive
- Reports - New legend to decode alert settings
- Expand character limit on text response question type to 2000 characters
- Adding ability for call agents to filter participants by division
- Non Compliance Alerts - Added ability to deactivate
TouchPointCare.net Release 18.15
Production Release Date: 07/13/2018 10:00 PM CT
Development Release Date: 06/27/2018 11:00 AM CT
The following is a list of enhancements included in this release ...
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Dashboards
- New CCM time ticker
- Icon Changes/additions to allow for easier recognition of patient events
- Call Agent Communication Center - New CCM time ticker
- TouchPoint - New support for dynamic data in the TouchPoint greeting
- MobileHelp - New support for "step up" for current PERS participants adding telehealth
- Participant Interface - New support for unlimited instance custom fields
TouchPointCare.net Release 18.14
Production Release Date: 06/07/2018 10:00 PM CT
Development Release Date: 05/01/2018 3:00 PM CT
The following is a list of enhancements included in this release ...
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Secure Chat - A secure chat initiated by the participant is now available.
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CCM Improvements - The CMM activity report on the participant profile has been streamlined and improved.
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Reporting - New dashboard reports to track participant added/referred, first activity, pending install, pending pickup, and more.
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Participant Profile - New dates displayed for: Added/Referred, 1st Activity, Inactivated/Discharged, Equipment Pickup
TouchPointCare.net Release 18.11
Production Release Date: 03/18/2018 9:30 PM CT
Development Release Date: 03/11/2018 10:00 PM CT
The following is a list of enhancements included in this release ...
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Vital Signs Report
- Added a column for alert setting (at the time of the reading) to the vital sign reading details
- Added a button to view and edit the current alert settings for each vital sign type
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New Question Type - Multi Select Multiple Choice
TouchPointCare.net Release 18.10
Production Release Date: 02/25/2018 7:30 PM CT
Development Release Date: 02/15/2018 3:00 PM CT
The following is a list of enhancements included in this release ...
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Clinical Dashboard
- Active Participant Count - New active participant count added to the top right corner
- Top/Main Participant Line will now show only readings from the current day.
- Fixed time-zone related bugs
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Vital Signs Report - Fixed bugs in the fax log
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Participant Level Alerts - Participant level alerts now support all the same features of question level alerts including numeric changes over time and much more.
TouchPointCare.net Release 18.03
Production Release Date: 02/11/2018 2:00 PM CT
Development Release Date: 02/01/2018 11:00 PM CT
The following is a list of enhancements included in this release ...
- Clinical Dashboard - If a vital is in non-compliance for more than 1 time, it will now show NC2, NC3, etc.
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Clinical Dashboard - If more than one vital sign has been taken for the participant for today, an asterisk will show next to the vitals reading.
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Vital Signs Report - A new fax cover sheet is now added to the Fax capabilities.
TouchPointCare.net Release 18.02
Production Release Date: 01/27/2018 10:00 PM CT
Development Release Date: 01/15/2018 2:00 PM CT
The following is a list of enhancements included in this release ...
- Clinical Dashboard - Added a second column of checkboxes. These checkboxes can be used for any purpose (i.e. flag for followup, mark as reviewed, etc.)
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Vital Signs Report - A new vitals summary section has been created to mimic the details shown on the clinical dashboard.
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Weather - Current weather is now shown on the participant portal.
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Medication Education - New Medication Education videos have been added to the medication section of the participant portal.
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Physician 2 - A new access level, named "Physician 2" is now available. When selected, the physician user will have access to the following:
- Reports
- Vital Signs
- Dashboard - Clinical Management
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Custom Reports - A new custom reports section has been added to the list of reports. TouchPointCare has the ability to create custom reports and data extracts for clients that can be added quickly to the TouchPointCare.net application.
TouchPointCare.net Release 18.00
Production Release Date: 01/11/2018 10:30 PM CT
Development Release Date: 01/01/2018 9:00 PM CT
The following is a list of enhancements included in this release ...
- Heart Rate from Pulse Ox - Added new support for Heart Rate imported from a Pulse Ox device
- Irregular Heartbeat from Pulse Ox - Added new support for Irregular Heartbeat indicator from a Pulse Ox Device
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Participant Portal
- Added support for participant access to profile, no access to profile, or read-only access.
- Added support for medication time taken #2, #3, and #4.
API Release 1.31
Development Release Date: 01/01/2018 9:00 PM CT
The following is a list of enhancements included in this release ...
- Heart Rate from Pulse Ox - Added new support for Heart Rate imported from a Pulse Ox device
- Irregular Heartbeat from Pulse Ox - Added new support for Irregular Heartbeat indicator from a Pulse Ox Device
TouchPointCare.net Release 17.14
Production Release Date: 12/12/2017 10:30 PM CT
Development Release Date: 12/08/2017 12:00 PM CT
The following is a list of enhancements included in this release ...
- Other Phone Number on Participant Profile - A new field labeled "Other Phone Number" has been added to the participant profile
- Outbound IVR TouchPoint - A new open labeled "Phone Number to Use" has been added to the TouchPoint creation screen. You can now choose to use the primary, mobile, or other phone number when using outbound IVR tasks.
- Hub Imported Vitals Email - Emails alerts will now be sent to the provider administrator when hub imported vitals do not complete successfully due to participant or question not found.
TouchPointCare.net Release 17.14
Production Release Date: 12/5/2017 10:30 PM CT
Development Release Date: 11/20/2017 3:00 PM CT
The following is a list of enhancements included in this release ...
- Irregular Heartbeat - Added display of Irregular Heartbeat on Clinical Management Dashboard
- Vital Signs Fax Support - Enhanced Fax Support on Vital Signs Report
API Release 1.30
Production Release Date: 12/5/2017 10:30 PM CT
Development Release Date: 11/20/2017 3:00 PM CT
The following is a list of enhancements included in this release ...
- Irregular Heartbeat - Added support for irregular heartbeat indicator. This data can be sent to TPC either individually or as part of a blood pressure or pulse oxygenation reading. For more information, see the API Reference.
- Added support to use the parent level account on the DeviceVitals method.
TouchPointCare.net Release 17.12
Production Release Date: 11/10/2017 9:30 PM CT
Development Release Date: 11/05/2017 11:00 AM CT
The following is a list of enhancements included in this release ...
- Vitals Signs Report - Added faxing capability (fax log report coming soon)
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MobileHelp Interface - Fixed issues with onboarding and maintaining MobileHelp Devices via TouchPointCare
TouchPointCare.net Release 17.11
Production Release Date: 10/30/2017 9:30 PM CT
Development Release Date: 10/15/2017 2:15 PM CT
The following is a list of enhancements included in this release ...
- Comments - From the Clinical Management Dashboard, upon clicking on "Notes" you can now enter both "Notes" and "Comments". "Comments" are differen from "Notes" in that the comments do not get transferred to the EMR system (if you have thaat interface setup).
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Vital Signs Report
- Added New Vitals Summary to display recent (last 24 hrs) readings.
- Added Ability to turn on and off display of graphs.
TouchPointCare.net Release 17.10
Production Release Date: 10/03/2017 9:30 PM CT
Development Release Date: 08/15/2017 12:00 PM CT
The following is a list of enhancements included in this release ...
- PERS - Ability to track PERS related data including responders, lock box codes, site information and more.
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MobileHelp Device Direct Interface - Push demographic and PERs data to MobileHelp if using MobileHelp devices
- Added the ability to update the system status as well as a reference note.
- Added more details to the device list including the first/last name
- Added a validation to check if another participant is already assigned the device selected
- Added logic to parse out the Directional field from the Address Line 1 and set the Direction field on MobileHelp appropriately
- Updated the Step Down so that the “Active” checkbox for the participant is unchecked. Therefore, upon clicking the “Save” button, the participant will be deactivated.
- Pulled the reference notes from MobileHelp so that once the reference is added, it can be viewed/updated in TouchPointCare.
- Hub Import Log – Added filter by Hub ID
- Ability to search for participants by division, doctor and device ID# from Participant List
- Ability to search for participants that do not have a device assigned or activity in “x” number of days
- Added the ability to search the participant list by suspended or not suspended.
- Participant Report – Added the ability to filter the list by active/inactive and also suspended/not suspended.
- Vital Signs – added the 1week button and changed default to 1 week
- Added a new flag on the participant profile for “Suspended?”. If check on (participant is suspended), the non-compliance alerts are not processed for the participants
TouchPointCare.net Release 17.01
Production Release Date: 07/18/2017 10:00 PM CT
Development Release Date: 06/02/2017 11:00 AM CT
The following is a list of enhancements included in this release ...
- Video - Improvements to the video conference screen
- Video Conference Management - New roles for Video Admin and Video Case Manager. Users assigned to these roles experience a TouchPointCare.net focused on managing video conferences and virtual visits.
- Clinical Dashboard - Improvements and performance enhancements
- Patient Portal - Improved medication management and new ability to enter preferred pharmacy.
- Patient Profile on Admin/Provider - New ability to assign medications and providers from the provider admin.
API Release 1.25
Production Release Date: 04/14/2017 10:00 PM CT
Development Release Date: 04/07/2017 2:00 PM CT
The following is a list of enhancements included in this release ...
- Device Vitals - A new API method has been created to allow device providers to use the API to post vitals results to those accounts that grant access to each device provider. This is documented here.
TouchPointCare.net Release 16.20
Production Release Date: 04/14/2017 10:00 PM CT
Development Release Date: 04/07/2017 2:00 PM CT
The following is a list of enhancements included in this release ...
- Dashboard Clinical Management - An updated version of the vitals dashboard is now available.
- Patient Portal - An updated patient portal is now available.
- Anelto - Support for Anelto devices is now available.
TouchPointCare.net Release 16.19
Production Release Date: 03/22/2017 10:00 PM CT
Development Release Date: 03/21/2017 11:30 AM CT
The following is a list of enhancements included in this release ...
- Divisions - Added the concept of divisions that can be assigned to a participant.
- Priority Score - Added a priority score field to the participant profile.
TouchPointCare.net Release 16.18
Production Release Date: 03/16/2017 10:00 PM CT
Development Release Date: 03/09/2017 01:30 PM CT
The following is a list of enhancements included in this release ...
- Dashboard 2017 Beta - An updated version of the vitals dashboard is available under limited beta release.
- Video Conference Device Invite update for MobileHelp
TouchPointCare.net Release 16.17
Production Release Date: 01/27/2017 11:00 PM CT
Development Release Date: 01/25/2017 10:30 AM CT
The following is a list of enhancements included in this release ...
- Added support for selection of days of the week to trigger a vitals non compliance alert on the Manage Question -> Manage Alerts for Vitals Non Compliance screen
- Added new link to Participant Files on the vitals dashboard.
- Bug Fix - Fixed an issue with the menu staying cached in memory for too long.
TouchPointCare.net Release 16.16
Production Release Date: 01/27/2017 11:00 PM CT
Development Release Date: 01/24/2017 5:00 PM CT
The following is a list of enhancements included in this release ...
- Added new numeric alert type to compare previous responses over a specified time period.
- Added ability to edit comments on the Vital Signs screen.
- Added ability to remove vital signs records on the Vital Signs screen.
TouchPointCare.net Release 16.15
Production Release Date: 01/18/2017 9:30 PM CT
Development Release Date: 01/11/2017 10:30 PM CT
The following is a list of enhancements included in this release ...
- Added support for 2 new Vital Signs: Temperature and Respiratory Rate
API Release 1.24
Production Release Date: 01/18/2017 9:30 PM CT
Development Release Date: 01/11/2017 10:30 PM CT
The following is a list of enhancements included in this release ...
- Results API - Added suppport for 2 new vital sign readings (Temperature and Respiratory Rate). Use the queustion_type of "temp" for Temperature and "rr" for Respiratory Rate.
- Updated Documentation
API Release 1.23
Production Release Date: 01/10/2017 9:00 PM CT
Development Release Date: 01/09/2017 10:30 PM CT
The following is a list of enhancements included in this release ...
- ParticipantFile API - Added the ability to attach files to a participant profile via the API
API Release 1.22
Production Release Date: 01/10/2017 9:00 PM CT
Development Release Date: 12/14/2016 11:00 PM CT
The following is a list of enhancements included in this release ...
- TouchPoint API - Added new api/TouchPoint/GetNextQuestion method to request the next question data by schedule id that has not been answered yet.
- Results API - Added ability to post results by schedule id and question id
- Vital Result Import Grouping - When multiple vital sign readings come in within 10 minutes, these readings are grouped for convenience in TouchPointCare. An issue exists where reading B that is grouped with reading A takes on the date/time of reading A. This is fixed in this release.
TouchPointCare.net Release 16.14
Production Release Date: 01/04/2017 9:30 PM CT
Development Release Date: 12/28/2016 10:30 PM CT
The following is a list of enhancements included in this release ...
- Patient Portal (beta) - New disclaimer and resources functionality.
- Custom Dashboard Minor Improvements
TouchPointCare.net Release 16.12
Production Release Date: 11/21/2016 10:00 PM CT
Development Release Date: 11/16/2016 10:00 PM CT
The following is a list of enhancements included in this release ...
- CCM - Fixed a bug causing the Medications field to not be saved properly on the CCM (Chronic Care Management) tab of the participant profile.
- Communication Center -> Agent Screen - Fixed an issue causing the participant filter field to be hidden when selecting all providers (if/when user has multiple provider acccess).
- Patient Portal (beta) - Added new fields for medications.
TouchPointCare.net Release 16.11
Production Release Date: 11/13/2016 10:00 PM CT
Development Release Date: 11/06/2016 10:00 PM CT
The following is a list of enhancements included in this release ...
- Patient Portal - Updates to the beta version of the patient portal including providers, vitals, health conditions, and medications.
- Communication Center -> Agent Screen - New filter for case manager
- Communication Center -> Agent Screen - Cosmetic improvements
- Manage Questions -> Manage Alerts for Vitals Non Compliance - Added new capability to set daily alerts based on a time of day.
- Participant Profile - Added "End Date" field. When entered, the participant will be deactivated and all calls/touchpoint instances cancelled upon that date.
- IVR Voices - Support for new IVR voices and languages
- Vitals Dashboard - Added the display of the time of day when vital was taken.
TouchPointCare.net Release 16.10
Production Release Date: 09/21/2016 09:30 PM CT
Development Release Date: 09/20/2016 10:15 AM CT
The following is a list of enhancements included in this release ...
- Patient Portal - A new beta version of the patient portal has been released. Talk to your TouchPointCare representative for more information.
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Provider Contact "Include in Contacts API?" Flag - A new flag labeled "Include in Contacts API" has been added to the provider contact detail screen. This flag determines if this provider contact will be included in the TouchPointCare API Contacts procedure. The Contacts API returns the list of provider contacts. Uncheck this setting if you would not like this provider contact to be included in the list.
- Foreign Characters in IVR Fix - Fixed an issue where special characters used in non-english languages would result in garbled language/pronunciation.
API Release 1.21
Production Release Date: 09/21/2016 09:30 PM CT
Development Release Date: 09/20/2016 10:15 AM CT
The following is a list of enhancements included in this release ...
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Contacts API - The Contacts API GET function has been updated such that provider contacts flagged to not "Include in Contacts API?" will no longer be returned in the Contacts list.
TouchPointCare.net Release 16.09
Production Release Date: 08/21/2016 9:30 PM CT
Development Release Date: 08/18/2016 9:00 PM CT
The following is a list of enhancements included in this release ...
- CCM Print - New capability to print Chronic Care Management (CCM) summary and detailed reports is now available on the Communication Center -> CCM screen.
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Dashboard - A new dashboard has been created to detail medication supply and priority. Ask your TouchPointCare representative for more details.
API Release 1.20
Production Release Date: 08/21/2016 09:30 PM CT
Development Release Date: 08/01/2016 08:30 PM CT
The following is a list of enhancements included in this release ...
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Multiple Add to Group Suppression - Added the capability to suppress the "add to group" functionality in situations where the same patient is added to the same group within a 10 minute window. This functionality must be activated by TouchPointCare on a per account basis.
TouchPointCare.net Release 16.08
Production Release Date: 08/01/2016 8:30 PM CT
The following is a list of enhancements included in this release ...
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Multiple Add to Group Suppression - Added the capability to suppress the "add to group" functionality in situations where the same patient is added to the same group within a 10 minute window. This functionality must be activated by TouchPointCare on a per account basis.
API Release 1.19
Production Release Date: 07/12/2016 08:30 PM CT
Development Release Date: 07/11/2016 04:30 PM CT
The following is a list of enhancements included in this release ...
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Bug Fix - Fixed an issue causing multiple alerts to be triggered when readings for the same participant are imported within 10 minutes.
API Release 1.18
Production Release Date: 07/12/2016 08:30 PM CT
Development Release Date: 07/01/2016 11:00 PM CT
The following is a list of enhancements included in this release ...
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MobileHelp - A new procedure (/api/MobileHelp) has been created to allow MobileHelp to post vitals results data to a Provider's account that has chosen to use MobileHelp devices.
TouchPointCare.net Release 16.07
Production Release Date: 06/28/2016 10:00 PM CT
The following is a list of enhancements included in this release ...
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Bug Fix - Fixed another issue related to sending SMS Text messages with special characters as well as the display of these special characters on the Create Questions screen.
TouchPointCare.net Release 16.06
Production Release Date: 06/24/2016 10:00 PM CT
The following is a list of enhancements included in this release ...
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Bug Fix - Fixed an issue with sending special characters in the text of SMS/Text messages. This was particularly and issue when using Spanish or other foreign letter characters like the upside down question mark.
API Release 1.17
Development Release Date: 05/20/2016 11:15 PM CT
Production Release Date: 06/24/2016 9:30 PM CT
The following is a list of enhancements included in this release ...
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Contacts - A new function has been created to return a list of provider contacts (case managers) by account name.
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Participants By Alert ID - New method to find a participant by the alert ID (unique ID assigned by TouchPointCare)
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Participants By Provider Unique ID - New method to find a participant by the provider unique ID.
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Update Particiapnts - New method to update a participant record by the alert ID.
TouchPointCare.net Release 16.05
Production Release Date: 06/14/2016 10:00 PM CT
The following is a list of enhancements included in this release ...
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Alerts for Vitals Non-Compliance - TouchPointCare now supports the ability to create alerts when a participants does not take vitals readings within a specified amount of time. The alerts are customizable by group, vital, and time frame. To access this new screen, use the "Manag Questions" -> "Manage Alerts for Vitals Non-Compliance" menu.
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Alerts Analysis Report - The Alerts Analysis Report (accessible via the "Manage Reports" menu) has been enhanced to support the selection of series, and questions. The report also now supports vitals readings that come in via hub device.
TouchPointCare.net Release 16.04
Production Release Date: 05/20/2016 11:15 PM CT
The following is a list of enhancements included in this release ...
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Encounter/Referral Tracking - The ability to track TouchPoint data by a referral or encounter ID has been created.
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Physician Access to Participants - When a physician logs into TouchPointCare, they now have access to view and edit those participants assigned to them.
TouchPointCare.net Release 16.03
Production Release Date: 04/26/2016 9:15 PM CT
The following is a list of enhancements included in this release ...
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Participant Profile - The "Event Date" field has been removed. Appointments on the "Appointments" tab of the profile should now be used.
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Reminder TouchPoints - Reminder TouchPoints have been updated to provide the option to use the appointments from the participant profile instead of the former "Event Date".
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MobileHelp Device ID - Support is now provided to assign a MobileHelp Device ID to the participant. This new field is located on the "Devices" tab of the participant profile. Note: Support for accepting vital readings from MobileHelp Devices is coming in the soon to be released version 1.17 of the TouchPointCare API.
TouchPointCare.net Release 16.02
Production Release Date: 04/12/2016 10:45 PM CT
The following is a list of enhancements included in this release ...
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Appointments - A new tab has been added to the participant profile to allow for a list of participant appointments to be created.
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Participant Read Only Profile Access - A new option has been created on the "Login" tab of the participant profile to allow a provider to grant a participant the ability to view their own profile but not edit it.
API Release 1.16
Production Release Date: 03/29/2016 09:30 PM CT
The following is a list of enhancements included in this release ...
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Alert Date on Emails Bug Fix - An issue has been fixed causing the Alert date that appears on alert emails to show a time one hour prior to the actual alert date.
TouchPointCare.net Release 16.01
Production Release Date: 03/29/2016 09:30 PM CT
The following is a list of enhancements included in this release ...
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Communication Center/Call Agent Comments Icon - A new "Add Comment" icon has been added to the bottom right of each question on the live call agent screens. Upon clicking the Add Comment button, the comment box will appear to allow the agent to enter the necessary comments.
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Alert Date on Emails Bug Fix - An issue has been fixed causing the Alert date that appears on alert emails to show a time one hour prior to the actual alert date.
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Daily Summary Report Text Overlap Fix - An issue causing the question text to overlap the next question text has been fixed.
TouchPointCare.net Release 16.00
Production Release Date: 03/15/2016 09:30 PM CT
The following is a list of enhancements included in this release ...
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Chronic Care Management (CCM) - A new module has been added to the TouchPointCare application to support Chronic Care Management (CCM). Once activated (contact your TouchPointCare representative), a new tab labeled CCM is added to the participant profile. This new tab provides the following new features:
- Care Plan - New care plan specific fields (top concerns to fix, barriers to improving health, symptoms, health care providers, support groups, medications, etc.)
- Care Plan Files - Ability to upload care plan specific files to the participant profile
- Medications - Ability to upload medication specific files as well as store the participant's pharmacy
- TouchPoints - Direct access to the participant's TouchPoint list.
- Assign to Groups - Direct access to assign a participant to a group / TouchPointCare program.
- CCM Activity - Tracks the amount of time a care provider has spent conducting chronic care management for the participant. CCM time is tracked while a care provider is workign with a participant's profile or conducting a TouchPointCare schduled event.
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Medication Therapy Management (MTM) - A new module has been added to the TouchPointCare application to support Medicati Therapy Management (MTM). Once activated (contact your TouchPointCare representative), a new tab labeled MTM is added to the participant profile. The functionality provided matches that described for CCM above.
- Hub Imported Vital Sign Questions - TouchPointCare clients can now select a question from the question library to be used when importing vital sign data from a hub device. For example, you can now assign a question to use for all hub imported weight/blood glucose/blood pressure/oxygen saturation/etc vitals data.
API Release 1.15
Production Release Date: 02/02/2016 10:30 PM CT
The following is a list of enhancements and bug fixes in this release:
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Bug Fix : Fixed an issue causing the reading time of vitals posted to TouchPointCare to show the date/time of the API transfer instead of the actual reading date/time.
TouchPointCare.net Release 15.66
Production Release Date: 01/21/2016 09:30 PM CT
The following is a list of enhancements and bug fixes in this release:
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Updated the start and end date filters on all reports to be based on the user's timezone instead of CT.
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Added the TouchPoint Name to the No Questions Completed Report.
API Release 1.14
Production Release Date: 01/12/2016 11:00 AM CT
The following is a list of enhancements and bug fixes in this release:
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Created this new Update Log. This page will be used going forward to document updates to both the TouchPointCare.net and API applications. Check back here often to see what new enhancements are available.
TouchPointCare.net Release 15.65
Production Release Date: 01/08/2016 10:00 PM CT
The following is a list of enhancements and bug fixes in this release:
- Enhancement - The Alert emails were updated to include the timezone of the particpipant. Formerly, the alert time displayed on the emails was always in CT but did not include a timezone. The updated version will include timezone as shown in the following example: 01/08/2015 05:30 PM ET
- Bug Fix - Vitals data imported from a Qualcomm 2Net hub that is transferred to TouchPointCare in clusters of more than one reading will now be processed successfully.
API Release 1.13
Production Release Date: 12/14/2015 4:30 PM CT
The following is a list of enhancements and bug fixes in this release:
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New Results API - The following two new API endpoints have been created to retrieve participant responses as well as post results:
- GET - This method will return patient response data for the given date range (from/to date).
- POST - This method allows a provider to add data results to the TouchPointCare repository. To post a result to TouchPointCare: (1) Authenticate and get a token as described in the "Getting Started" section of this guide. (2) Post the results data in the JSON or XML format described below.