GET Api/TouchPoint/GetTouchPointHistory?fromDate={fromDate}&toDate={toDate}

This endpoint is used to return the touchpoint history for a given date range.

Request Information

URI Parameters

Name	Description	Type	Additional information
fromDate	The from/start date.	date	Required
toDate	The to/end date.	date	Required

Body Parameters

None.

Response Information

Resource Description

Returns a <see cref="T:TPC.Core.BusinessEntities.Reporting.Collections.TouchPointHistoryCollection" /> containing participants and the matching CM details.

Collection of TouchPointHistory

Name	Description	Type	Additional information
schedule_id	Gets or sets the schedule ID (unique ID of the TouchPoint instance).	integer	None.
touch_point_name	Gets or sets the name of the TouchPoint.	string	None.
scheduled_date	Gets or sets the scheduled date of the TouchPoint instance.	date	None.
touch_point_type	Gets or sets the type of the TouchPoint (e.g., "Video Conference", "SMS/Text", "IVR Outbound Call", etc.).	string	None.
first_name	Gets or sets the first name of the participant for the TouchPoint.	string	None.
middle_name	Gets or sets the middle name of the participant for the TouchPoint.	string	None.
last_name	Gets or sets the last name of the participant for the TouchPoint.	string	None.
alert_id	Gets or sets the alert ID (unique ID of the participant as assigned by TouchPointCare).	integer	None.
provider_id	Gets or sets the provider ID (unique ID of the participant as assigned by the provider).	string	None.
total_time_in_seconds	Gets or sets the total time (in seconds) spent on the TouchPoint (e.g., duration of a video conference call).	integer	None.
initiator_name	Gets or sets the initiator of a video conference call. Will be null/blank for other types of TouchPoints.	string	None.

Response Formats

application/json, text/json, application/xml, text/xml

Sample:

Sample not available.